At Amove, we aim to provide a seamless and reliable shipping experience for our customers. Below are the details of our shipping policy:
1. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
- Business Days: Orders are processed Monday through Friday, excluding weekends and public holidays.
2. Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping: Available in select locations, with an estimated delivery time of 2-4 business days.
- International Shipping: Delivery times vary by destination, typically taking 10-15 business days.
3. Shipping Costs
- Shipping costs vary based on order weight, delivery location, and chosen shipping method.
- The shipping cost will be calculated and displayed at checkout before the order is finalized.
4. Tracking Information
- Once your order has been shipped, you will receive a confirmation email with tracking details.
- You can track the shipment status using the provided tracking link.
5. Shipping Restrictions
- Certain items may have shipping restrictions based on local regulations or product type.
- We currently do not ship to P.O. boxes or APO/FPO addresses.
6. Delayed or Lost Shipments
- Amove is committed to delivering your order on time. However, we cannot be held responsible for delays due to unforeseen circumstances (e.g., weather, customs clearance).
- If your order is significantly delayed or lost, please contact our support team for assistance.
7. International Shipping Duties & Taxes
- International orders may be subject to additional duties, taxes, or customs fees upon arrival in the destination country. These charges are the responsibility of the customer.
8. Address Changes
- Once an order is placed, changes to the shipping address are limited. Please contact us immediately if you need to modify your address.
9. Contact Us
For questions regarding our shipping policy, please reach out to us at [customer support email or contact form].
Thank you for shopping with Amove!